1. How does it work?
Once you place your order, just fill in your child’s details — name, age, good habits, favorite gift, etc. Within 24 hours, Santa himself will record a personalized video and you’ll receive a private download link!
2. What makes these Santa videos different?
Every video is 100% custom — Santa mentions your child’s name, their accomplishments, and even little reminders like brushing teeth or tidying their room. It’s personal, magical, and unforgettable.
3. How fast will I get my video?
All videos are delivered within 24 hours, straight to your inbox — just in time for a magical surprise!
4. What if I’m not happy with the video?
No worries! Every order comes with a 100% satisfaction guarantee. If you’re not thrilled, we’ll fix it or refund you — no questions asked.
5. Can I request edits after I receive my video?
Absolutely! Need a small tweak or an extra mention? Santa’s elves can make custom edits quickly to make sure it’s perfect.
6. Will Santa really say my child’s name?
Yes! Santa will say each child’s name clearly and naturally — it feels just like he’s talking directly to them.
7. Can Santa mention specific behaviors or habits?
Definitely! You can add custom notes about good habits (like eating veggies or helping at home), and Santa will include them in a kind, encouraging way.
8. How do I receive the video?
You’ll get a private download link where you can watch or download your video in full HD quality — perfect for phones, TVs, or keepsake sharing.
9. Can I order for more than one child?
Yes! You can order separate videos for each child, or even a combined one featuring all your kids — just let us know in the order form.
10. Is this really Santa?
Ho ho ho! Of course it is! (But between us — he’s one of Santa’s top digital doubles, approved directly from the North Pole’s tech division 😉).
11. How do I contact you if I need help?
You can email Santa’s helper elves any time at support@CustomSanta.Video
— they reply faster than Rudolph on Christmas Eve.